Clarity is an agentless solution, but it does rely on a central “collector” within the installation environment. The collector gathers and processes metric data then securely transfers it to the ERP Suites cloud. The collector is installed as two Windows services and consumes less than 100MB of disk space. Typically, installations are done on the JDE deployment server. However, any Windows system, 2008 or above, with access to all the necessary servers will work.
Setup requirements include:
- Local admin rights
- Network access to all ERP servers
- JDE Server Manager credentials with console_admin access
- Outbound access to two domains.
Follow the ERP Suites blog to learn more about Clarity and how our CNCs use it to prevent issue escalation.
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