How to resolve a Lost Connection alert

February 12th, 2025

0 min read

A Lost Connection exception means some type of connection failure occurred between the enterprise server and the database server. This can lead to jobs starting in error, failed transactions, or even a JDE system shutdown.

The good news is that a Lost Connection may correct itself. Run a few tests by submitting jobs and pulling back data to see if this is the case. If your tests are unsuccessful, you can restart services to re-establish the connection.

Topics:

ERP Suites Clarity

How to resolve a Lost Connection alert

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