Installing Clarity user analytics

February 12th, 2025

1 min read

Step 1: Verify permissions

In order to install User Analytics, the account must have permission to write a couple of lines of code to the webgui.js file on all production web servers. The code includes a URL that calls the Analytics JavaScript file whenever a user loads the page. This enables Clarity to capture session information such as username, JDE application, page load time, and more.

Step 2: Install user analytics

Once permissions are verified, your Clarity Implementation Team will walk you through the steps to install user analytics:

Go to the ERPSuites folder where you extracted the clarity collector package. (D:)
Navigate into the clarity folder
Find the e1n_collector and right-click to Run as Administrator.
When prompted “Do you want to retrieve and store server data?,” answer Y and press Enter.
When prompted “Do you want to run User Analytic Setup?,” answer Y and press Enter.
Then, a list of servers will populate. When prompted “Please enter a number,” type the number(s) of the server(s) where you want to install user analytics. Separate these numbers by commas and then press Enter.
Finally, enter the domain, username, and password when prompted for credentials. An "Addition was found!" message confirms your selection(s) was successfully updated.

Topics:

ERP Suites Clarity

Installing Clarity user analytics

Step 1: Verify permissions

Step 2: Install user analytics

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