Now more than ever, security is essential to safeguard your success. Whether it’s ransomware, phishing attacks, AP fraud, or some other type of incursion, cybercriminals are becoming more sophisticated in their methods, and if you haven’t been targeted yet, the odds are that you will be soon. If you don’t have security safeguards in place, or you suspect that your current security strategies may be inadequate, ERP Suites can help. Pairing JD Edwards security with managed services has several advantages for your business. This article will explain how an MSP with expertise in JD Edwards and security is a great benefit to your business.
How is Security Handled for JDE Managed Services Customers?
Most security requests we receive from our JDE managed services customers have to do with user provisioning, role changes, and user role troubleshooting. For auditing purposes, any security-related change requires a dedicated ticket. In other words, security requests cannot be added to existing issues (for example, a user role change cannot be added to a package build request). This creates a clear ‘paper trail’ that can always be referenced for auditing purposes.
Additionally, security change requests always require approval from authorized personnel on the customer side, giving you the opportunity to audit in real-time and prevent any potential access abuses. This way, unauthorized personnel are prevented from effectively granting themselves access to sensitive data and initiating potentially harmful changes (for example, changing the routing and account numbers on a transaction to redirect a payment to themselves).
What are the Advantages of Pairing Security with Managed Services?
There are a couple of potential advantages to pairing security with managed services. For one, having everything under one umbrella can enhance issue resolution response time because you don’t have to interact with multiple managed service providers, each of which will have its own processes. Another advantage is that your provider can do its own internal triage, escalating more complex or significant issues through the organization as required, and without the need for your direct involvement.
Are There Advantages to Outsourcing Security?
The primary advantage to outsourced JD Edwards security is the ability to leverage expertise. If you send a security request—say, a user role change—to managed services providers who don’t segregate security, the request will likely be handled by a CNC who will simply perform the requested action and close the ticket. This may be perfectly fine most of the time, but it could also leave you vulnerable to unauthorized activities and potential fraud. As referenced previously, one of your users may open or modify a ticket asking that a user account they control be given access to sensitive data or else be granted rights to modify payee information, potentially allowing them to route a payment to themselves. Thus, someone intent on harming your business could turn a perfectly legitimate process against you without setting off any alarm bells. A security specialist can identify risk factors and fraud indicators and then follow up on them where a CNC might not see an issue.
What Specific Security Benefits Does ERP Suites Provide?
ERP Suites has a dedicated and experienced security team. Our personnel has worked with dozens of clients employing all manner of security types, approaches, and methodologies, giving you the benefit of up-to-date, real-world industry experience. We know the potential trouble indicators to look for, how bad actors seek to exploit JD Edwards-based businesses, the compliance factors auditors will target in their assessments, and how to leverage native JD Edwards capabilities to provide the best protections possible. We are experts in utilizing best-in-class security tools, like ALLOut Security, to streamline all aspects of security, compliance, and reporting. If you choose to pair security with our JDE managed services program, we can expand that sphere of protection to include network, server, and OS security as well, affording you a truly comprehensive security package. Although security is offered separately from managed services, the two can be paired together and it's easy to see why it's highly recommended.
