You can’t teach an old dog new tricks, but with IBM i Managed Services, you can keep your legacy system and ensure it stays up to date with your industry. From its original inception as AS/400 in the late 1980s, IBM i has proven an industry gamechanger, offering a seamless integration between its operating system, hardware system, and database. When it comes to managing IBM i, ERP Suites can provide a solution that won’t force you to compromise on your platform or your quality.
We’ll cover why customers choose to use a MSP for their IBM i, go over the coverage you’ll get when you select ERP Suites for your IBM i Managed Services, and why it’s a good idea for your company.
Why use an IBM i MSP?
In service since 1985, IBM i is a hardware platform that is integrated with a database. This integration is something customers don’t usually think about, because with many of the products in use and available today, the customer will have to purchase the product, database and SQL server separately. IBM i, however, offers a single platform for customers, the efficiency of which means customers can trust it will run seamlessly and predictably.
However, some customers might fall into the trap of believing that just because the IBM i system is so internally autonomous, no service facilitator in the form of an employee is necessary. This is not the case. IBM i needs regular checks and balances as provided by an expert eye to stay in tip-top condition.
What coverage can IBM i Managed Services provide?
The regular checks and balances provided by IBM i Managed Services include:
- Monitoring
- Security
- Tech support
- Performance tuning and maintenance
- PTF (Program Temporary Fix) updates
- Disaster recovery and high-availability solutions
- Hardware management
- iOS upgrades
- SAN and storage management
- Virtual and tape library backups (with AirGap solutions also available.)
At ERP Suites, we have numerous staff experts available to help manage the platform so you don’t end up having to pay only partial attention to it with an internal employee, or overpay for a single expert when you don’t necessarily need all the hours they would bring as an individual.
What benefits can ERP Suites provide with IBM i Managed Services?
By using the ERP Suites team to handle your IBM i Managed Services, you’re accessing not only our specialized team’s collective knowledge and expertise, but also our broader scope of sector proficiency, thanks to our years in service. We stay current with the technology surrounding the IBM i platform to ensure that it is constantly in a current and optimal state.
We take pride in offering our expertise to our customers in an advisory capacity as well. ERP Suites employs an ongoing partnership approach, getting to know our customers' systems, their personnel, and their business models, and then staying current through evaluation and testing procedures. We'll not only maintain your system, we'll also suggest ways of improving its performance and closing any potential gaps in security.
If you’re looking for an efficient, affordable and expert-level IBM i managed services solution, ERP Suites is your team. Reach out today for more information.
Leyla Shokoohe
Leyla Shokoohe is an award-winning journalist with over a decade of experience, specializing in workplace and journalistic storytelling and marketing. As content manager at ERP Suites, she writes articles that help customers understand every step of their individual ERP journey.
