No two prospective managed services clients are alike. As such, the world of managed services is anything but one-size-fits-all. While there are certain criteria every managed services provider (MSP) should meet, the specific needs of each client vary dramatically, shaping their ideal provider.
A young startup might prioritize flexibility and scalability, and thus seek a provider who can stay nimble and swiftly adapt to their changing needs (potentially an increasing selection of services). Cost is often a key concern, and transparency in pricing models is crucial. More established enterprises might be seeking clear signs of industry longevity – a proven track record of success, industry certifications, integration with existing infrastructure and seamless handovers.
Security is also a consideration to prioritize when selecting your managed services provider. Some JD Edwards MSPs lack the on-staff team to provide adequate security, and partner with others - including ERP Suites - to provide full coverage. Whether your organization is dealing in top-secret matters or you just want to protect your clients, security needs to be top of mind.
Whatever the client’s world looks like, there’s an MSP for that. The major names in the managed services providers game for JD Edwards users, in addition to ERP Suites, are Denovo, Syntax, Terillium, Argano, and GSI. Each of these providers has its various merits and weakness.
- Denovo
- Argano
- GSI
- Syntax
- Terillium
Let's take a closer look at what they have to offer prospective clients. Click on the company names above to get right to a specific company, or scroll through to compare them all.
Denovo
Specializing in mid- to large-market business, Denovo is a partner for Oracle Fusion Cloud Applications, JD Edwards and E-Business Suite. They also operate with multiple ERPs, not just JDE. Their size and breadth of scope can result in less personal touches than other JD Edwards MSPs offer. They are private-equity backed and aiming for rapid expansion in the sector.
Argano
Specializing in construction and engineering, Argano is an international outfit partnering with multiple platforms, including Oracle, SAP and SalesForce among others. They are known for providing excellence, but with that expert-level care comes a higher price point than other MSPs on this list. Argano is also backed by private equity for ambitious growth positioning.
GSI
Established in 2004, within the ERP MSP field, GSI has been around for a comparatively long time. This company offers average pricing and experience across multiple ERPs. Their longevity in the field bodes well for customers looking for industry experts but their non-exclusivity with JDE could give customers pause.
Syntax
One of the largest organizations on this list, Syntax also has a global span, with support for multiple ERP systems. Again, that broad scope can mean a less-personal experience with an MSP team. Their services are at an average price point for the field.
Terillium
The oldest company on this list, Terillium has been in operation since 1994. They offer mid-range pricing and their specialty lies in their pool of talent that has in-depth application expertise. With a large clientele, there can be a sacrifice of personal touch, especially on the front end, as they use an answering service to field phone calls.
Making Your Choice
At the end of the day, the best managed services provider is the one that works for you. All the bells and whistles in the world don’t matter if they don’t help serve your business bottom line. We’d love to discuss how ERP Suites can meet your managed services needs.
Reach out to us here and we’ll be in touch ASAP.
Leyla Shokoohe
Leyla Shokoohe is an award-winning journalist with over a decade of experience, specializing in workplace and journalistic storytelling and marketing. As content manager at ERP Suites, she writes articles that help customers understand every step of their individual ERP journey.
