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Alert Subscriptions

June 21st, 2023

1 min read

By Admin

All Alert subscriptions are found by navigating to the Alert Subscriptions page from the navigation bar on the left.

Metric Alerts - Monitoring Server Manager and Batch

  • Creating Alerts

    • In the Metric Alerts section of the Alert Subscriptions page click the New Alert button on the right.

    • In the pop up window, select the alert type and the specific metric. When you choose the metric, the definition will populate describing precisely what that metric is looking at.
    • Select the Operand, Threshold, and choose a priority. (The priority will appear in the subject)
    • Click Save to create the alert
  • Subscribing to Alerts
    • Click on the Action icon to open the alert for subscription.
    • In the pop up window, search for your account in the Add Subscribers section.
    • Select email and/or SMS and click Save.

Log Monitor Alerts - Monitoring JDE Logs

  • Creating Alerts

    • In the Log Monitor Alerts section of the Alert Subscriptions page click the New Alert button on the right.

    • In the pop up window, select the alert type and the specific metric. When you choose the metric, the definition will populate describing precisely what that metric is looking at.
    • Select the Severity, Priority, and choose a keyword to monitor your JDE logs for. 
    • Click Save to create the alert
  • Subscribing to Alerts
    • Click on the Action icon to open the alert for subscription.
    • In the pop up window, search for your account in the Add Subscribers section.
    • Select email and/or SMS and click Save.

Synthetic Monitor Alerts - Monitoring JDE Web Instances

  • Creating Alerts

    • In the Synthetic Monitor Alerts section of the Alert Subscriptions page click the New Alert button on the right.

    • In the pop up window, select the alert type and the specific metric. When you choose the metric, the definition will populate describing precisely what that metric is looking at.
    • Select the Priority, the Operand, the Time in Seconds (for Excessive Login Time only), Consecutive Intervals down, and use the checkboxes to identify the web servers for monitoring.
    • Click Save to create the alert
  • Subscribing to Alerts
    • Click on the Action icon to open the alert for subscription.
    • In the pop up window, search for your account in the Add Subscribers section.
    • Select email and/or SMS and click Save.