AI Risks & Remedies - Podcast Episode 1

This episode of "Not Your Grandpa's JD Edwards" addresses critical questions about the role of artificial intelligence (AI) within JD Edwards ERP systems. Host Nate Bushfield and ERP Suites' AI advisor, Drew Rob, explore key concerns around AI integration, including security risks, potential job loss, AI bias, data privacy, human reliance on AI, and AI hallucinations. Practical strategies for overcoming these challenges and tips for businesses to effectively adapt to an AI-powered ERP environment are provided. The conversation emphasizes the importance of employee education, data reliability, and robust security practices to navigate and leverage AI successfully.

Table of Contents

1. Introduction

   • Is AI Just Another Buzzword?

2. Major AI Risks in JD Edwards ERP

   • Security and Compliance Challenges

   • AI Automation and Job Loss Concerns

3. Mitigation Strategies for AI Risks

   • Enhancing Security Measures

   • Re-skilling Employees to Leverage AI

4. Addressing AI Bias in JD Edwards

   • Detecting and Reducing AI Bias

   • Importance of Reliable Data and Human Oversight

5. Data Privacy and Compliance

   • Effective Approaches to AI Security

   • Ensuring Data Privacy and Integrity

6. AI and the Human Element

   • Balancing AI Automation with Human Intelligence

   • Preventing Over-reliance on AI Solutions

7. AI Hallucinations and How to Avoid Them

   • Understanding and Preventing AI-Generated Misinformation

8. Getting Started with AI in JD Edwards

   • Recommended Resources and Events

   • Conclusion and Next Steps

Introduction: Is AI Just Another Buzzword?

Just teaching employees, you know, obviously, they know how the process works and they know how automation works in their business, but really educating them on how AI can impact and help them in the business is the most important thing, right? Is AI a real opportunity for JD Edwards, or is it just the latest buzzword? And what should you actually be doing today to prepare your business for it?

In this kickoff episode of "Not Your Grandpa's JD Edwards," we're unpacking how AI is being integrated into JD, the risks you need to watch out for, and the steps you can take to stay ahead.

Whether you're skeptical or all in, this episode delivers practical insights to help you make smarter decisions in an AI-powered ERP world.

Welcome to "Not Your Grandfather's JD Edwards." I'm your host, Nate Bushfield, and today we're joined by an AI advisor from ERP Suites, Drew Rob. Drew, thank you for joining us today. Just gonna ask you a few questions about the topic of AI risks and the remedies behind that. So, let's just dive in.

Major AI Risks in JD Edwards ERP

Identifying Primary Security Concerns

Yeah, it's a great question, Nate. A lot of strategies and a lot of things you know, okay, with employing AI in JD Edwards, the biggest thing that comes to mind is security, right? Security compliance. You and your company already have a security structure in place, you have policies, and the biggest thing is understanding there’s a way to mitigate that risk with a strong security strategy around AI as well.

Another risk that people think about is job loss, especially with robotic automated processes. Many employees worry about losing their jobs.

Mitigation Strategies for AI Risks

Steps to Strengthen Your ERP Security Framework

Whether your data is outside JD Edwards or using other third-party systems, just that connection between JD Edwards security as well as ERP security is very important. There are other risks and remedies, but that's probably the biggest one that comes up.

How to Effectively Reskill Your Workforce for AI

Really, what you gotta think about is that AI actually enhances your jobs. It allows you to make more strategic decisions, be more proactive, predictive, and solution-oriented.

Addressing AI Bias in JD Edwards

Why AI Bias Matters and How to Manage It

AI bias is well out there. You may be using software like ChatGPT, which sometimes gives you quick, but inaccurate, outdated, or misleading information. It's crucial to rely on up-to-date and clean data.

The Role of Human Experts in AI Decision-Making

Another important thing is having humans, subject matter experts, interacting with your data. Regularly refreshed, accurately trained models are key to mitigating bias.

Data Privacy and Compliance

Best Practices for AI Data Management and Security

You already have your policies and procedures in place. Before implementing AI, assess your current security status and readiness. If you're using cloud infrastructure such as AWS or Oracle Cloud Infrastructure, encryption and proper IAM roles are critical.

Ensuring Privacy in an AI-Powered ERP Environment

Data privacy also involves data encryption, especially when working with sensitive data. Good historical data is essential, and you should carefully manage who has access to your data sources.

AI and the Human Element

The Impact of AI on Daily Work

AI definitely brings automation, but many fear loss of human intelligence. While AI can enhance productivity, there's a concern about becoming too reliant on AI solutions.

Encouraging Responsible AI Usage Among Employees

Training your employees not just about AI, but on how to use it effectively, is vital. There's no reason to implement AI if you’re not going to gain efficiency and productivity in the end.

AI Hallucinations and How to Avoid Them

Defining and Preventing AI-Generated Errors

AI hallucinations occur when an AI model generates misleading or false responses. The key to avoiding these is ensuring that your AI models are effectively trained with reliable data, and regularly validated by subject matter experts.

Getting Started with AI in JD Edwards

Resources, Workshops, and Events

There's an AI Week event put on by ERP Suites. Anyone can join, from executives to developers. You'll learn about AI risks, remedies, hands-on workshops, and keynotes from experts like Paul Howe Cooper.

Final Thoughts and Next Steps

Please like, subscribe, whatever you want to do; more content coming soon. Thanks for joining us, Drew.

Absolutely, thanks for having me, Nate.