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What is Oracle Cloud Managed Services Provider (CMSP) status and why should I care?

April 10th, 2025

3 min read

By Stuart Peterman

Are you planning to move your JD Edwards system to Oracle Cloud but aren’t sure who to trust? Do all Oracle partners seem the same, with few clues about what makes one better than another?

This article will break down what Oracle’s CMSP badge really means—and why it matters when choosing your cloud migration partner. You’ll learn what ERP Suites had to prove to Oracle, and what that proof says about how we’ll support your success.

Why CMSP Status Matters

Earning the Oracle CMSP badge is not a rubber-stamp achievement. It’s the result of a rigorous audit process that put every part of our organization under the microscope. To Oracle, CMSP means a partner you can trust to plan, migrate, manage, and optimize your cloud environment. To us, it’s a deeper commitment to our customers’ cloud success. Here's what that process looked like—and what it means for you.

1. Sales & Marketing That Puts Value First

Our customer engagement process had to show more than just Oracle knowledge—it had to demonstrate how we help clients understand the “why” behind their cloud moves. Oracle evaluated our go-to-market strategy, value propositions, and the way we align with each customer’s long-term IT and business goals. It’s not just cloud for the sake of cloud—it’s about building a case that’s right for you.

2. Get Presales Guidance That Prevents Costly Cloud Mistakes

We were audited on our ability to scope, size, and recommend Oracle Cloud Infrastructure (OCI) solutions that match each customer’s technical footprint and budget. Our presales architects specialize in JD Edwards and bring deep product knowledge that helps customers avoid missteps before migration even begins.

3. Cloud Engineering With Real-World Results

You don’t just become a CMSP by understanding theory. Oracle wanted proof that we’ve successfully executed JD Edwards migrations to OCI—and we delivered. From lift-and-shift projects to full modernizations, we presented case studies and tooling strategies that showed how we make complex moves simple, cost-effective, and fast.

Some of the tools we showcased:

  • ERP Suites Clarity for real-time system insights
  • Oracle Cloud Lift Services integration
  • ERP Suites Automation Framework to accelerate provisioning and testing

4. Security: Built Into Everything

Oracle’s audit dove into our security posture: patching, identity and access management (IAM), encryption, and response protocols. Our managed services model is built around secure-by-design principles, with continuous monitoring, zero-trust access controls, and proactive threat detection—all of which were validated during the audit.

5. Proven Migration Frameworks

Our transition playbooks were put to the test. We walked Oracle through multiple documented customer journeys—from on-prem to OCI—and from other cloud platforms to Oracle. Each one included timelines, responsibilities, milestones, and success criteria. This isn’t our first rodeo. We’ve helped JD Edwards customers:

  • Migrate from AWS and Azure to OCI
  • Move from traditional hosting providers to Oracle Cloud
  • Transition from internal IT support to full managed services—without disruption

6. How We Prevent Downtime Before It Happens

ERP Suites doesn’t just “monitor” your environment. We actively manage it. Our monitoring framework logs all events, escalates anomalies, and enables predictive responses to keep your business running. Our monitoring includes:

  • System health checks
  • Orchestrator runtime insights
  • Security and compliance alerts
  • Custom dashboards tailored to JD Edwards

7. Managed Services You Can Leave (Without Regret)

Ironically, one of the things that helped us earn CMSP status was our ability to help customers leave us—smoothly. Oracle requires a documented transition process that allows any customer to move to a new MSP or take operations in-house without disruption. That’s how confident we are in what we deliver. We’ve built:

  • Knowledge transfer guides
  • Data handoff plans
  • Defined exit procedures

So you always stay in control of your cloud journey.

8. Accounting and Billing You Can Trust

From transparent service catalogs to aligned cloud usage billing, our accounting processes passed with flying colors. Oracle confirmed we meet best practices in cloud cost transparency, billing accuracy, and ongoing cost optimization for OCI environments.

Final Thoughts

Becoming a CMSP isn’t a destination—it’s a commitment. We’re proud of the badge, but we’re even more excited about what it enables for JD Edwards customers. Whether you're considering your first move to Oracle Cloud or looking for a new managed services partner to optimize your investment, ERP Suites is now officially—and audibly—ready for the challenge.

Let’s talk about how we can help you move smarter, faster, and more securely to Oracle Cloud.

Need help planning your next JD Edwards move? Let us know and we'll get the conversation going.

Stuart Peterman